In this article, we’ll cover how the WHOOP 4.0 order process works and what to expect after submitting your order.
How it works
Current Members can purchase a 4.0 in one of three ways:
Through the WHOOP web app
Visit app.whoop.com. Log in, select Membership, locate the Status field, and select "Order Your Free WHOOP 4.0."
Through the WHOOP app on your phone
Open the WHOOP app on your iOS or Android device and go to Menu > WHOOP Accessories > Order Your WHOOP 4.0 Today.
Through our website
Visit join.whoop.com. Select Already a Member? ORDER YOUR WHOOP 4.0 and log into your WHOOP account.
When purchasing your 4.0 as a current member, you’ll be presented with upgrade options based on your membership status. Check out our support article going over upgrading for more details on these options.
Past WHOOP members can sign in at join.whoop.com with their original account's email address and password to see the option to pay $30 for a 6-month commitment to reactivate their membership and upgrade to 4.0.
Note: After reactivating, you automatically will be given 2 months of credit. You are then committed to paying the remaining 5 months (a total of $150).
What to expect
After selecting any desired customization options, picking out your membership plan, and adding any accessories, you’ll be brought to checkout.
Note: If you sign up for WHOOP Pro, which is available when purchasing a 12 or 24-month membership, your 20% discount will apply to this order, however, you will not be able to redeem your free item until you are billed for your order.
If you’re joining WHOOP as a new member, you will be prompted to create an account. Next, enter your shipping details, choose your preferred shipping method, and enter your payment information.
Note: If you’re purchasing WHOOP as a gift, you will not be asked to create an account at checkout. Instead, the giftee you are purchasing WHOOP for will be prompted to create an account when activating their 4.0.
After entering this information, you will see a breakdown of your order and the total amount due at shipping. Click the “Order Your WHOOP 4.0” button to submit your order.
Viewing your order
After purchasing your WHOOP 4.0, you can view the status of your reservation at any time by visiting our Order Status page, or by navigating to the Menu in the bottom right corner of the WHOOP app.
I added an accessory to my 4.0 order. When will it ship?
Accessories added to your 4.0 order will ship at the same time as your 4.0.
If you’d like to chat with our team, contact Membership Services directly, and we'll get you squared away.