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January Jumpstart FAQ

Resolutions come in all shapes and sizes. Whether it’s sleeping better, drinking less alcohol, maintaining a better diet, or exercising more. With WHOOP, you can use science to understand the impact of these behaviors on your health. 

January Jumpstart is our kickoff to 2023 - select a resolution to track in the WHOOP Journal for 30 days, join an in-app Community Team with other members dedicated to similar goals, and get a reward if you participate throughout the month.

How does it work?

At the end of December, we’ll invite all existing members to join January Jumpstart by sending out an email and app notification. This will include a survey, where you’ll be able to opt into the campaign and select one of the following resolutions in order to participate:

  • Sleep more/better
  • Exercise more
  • Recover better
  • Drink less alcohol
  • Increase self-care
  • Reduce stress
  • Manage weight

We’ll also ask for your permission to be automatically added to an in-app Community Team corresponding to your selected resolution, where you can chat with other members tracking similar goals & share updates throughout the month.

If you don’t opt into joining a team automatically, you can always choose to join one on your own during the month - see our list of January Jumpstart teams below.

Teams

Each of the teams below corresponds to a single resolution that can be tracked using the WHOOP Journal. If you didn’t sign up for a team at the start of the campaign, you can join one on your own anytime throughout January by either entering the community code in the WHOOP app or tapping on the link if you’re already on your mobile device:

Eligibility

At the end of the 30-day campaign, registered members that log at least 21 recoveries between January 2nd and January 31st will get rewarded for participating.*

We’ll share all the reward details with eligible participants as January Jumpstart comes to a close!

*Subject to January Jumpstart reward eligibility requirements

FAQ

What is January Jumpstart?

January Jumpstart is our community kickoff to 2023, built around the idea of New Year’s Resolutions. Over the course of a month, we’re encouraging members to select a resolution goal that can be tracked using our powerful WHOOP Journal feature. 

If you track your resolution with the Journal, you’ll see a scientific breakdown of how the behavior impacted your data in your Monthly Performance Assessment. Throughout the month, there’ll be engagement opportunities where you can learn more about ways to meet your goal.

How does it work?

  1. Choose a New Year's goal.
  2. Wear your WHOOP for the month of January.
  3. Spend less than 1 minute a day tracking your habits.
  4. See tangible progress through a special monthly performance assessment.
  5. Get rewarded along the way. 

How long is the campaign going on for?

The whole month of January! 

I'm getting a "wrong device" error when clicking on a link to join one of the teams. What's going on?

Clicking on a custom team hyperlink from a mobile device with the WHOOP app installed will automatically open the app and prompt you to join the team. If you are attempting to click the link from a desktop computer, it will not work. 

You can manually copy and paste a team invite code in the WHOOP app following the steps here. If you still encounter an issue joining from the hyperlink on a device with the WHOOP app installed, try using the invite code this way.

I didn’t receive an invitation to January Jumpstart. Can I still participate?

Yes! You can still participate in the campaign by joining one of the resolution teams above during the month of January, and you’ll be eligible for the reward if you log at least 21 recoveries in the WHOOP app between January 2nd - January 31st. 

Now, about those emails: In December, we're emailing all existing WHOOP members that are signed up for promotional emails and sending out in-app notifications. 

If you aren’t signed up for our emails or didn’t open the app for a little while, it’s possible that you didn’t see the invite. While you won’t receive the weekly January Jumpstart reminders if you didn’t opt-in via the original survey, you can still participate in the campaign by joining one of the resolution teams during the month of January, and you’ll be eligible for the reward if you log at least 21 recoveries in the WHOOP app between January 2nd - January 31st. 

Why am I not receiving weekly emails about the campaign?

Be sure to check your spam/junk folder just to be sure! If you aren’t signed up for our promotional emails, you won’t receive January Jumpstart updates in your inbox. 

However, you can still participate in the campaign -  just join one of the resolution teams during the month of January and you’ll be eligible for the reward if log at least 21 recoveries in the WHOOP app between January 2nd - January 31st.

Can I switch teams throughout the month?

We don’t encourage participants to switch teams, and we can’t do this for you - however, switching teams will not impact your participation in January Jumpstart.

I missed the opt-in survey/deadline. Can I still participate?

Yes! You can still participate in the campaign by joining one of the resolution teams during the month of January, and you’ll be eligible for the reward if you log at least 21 recoveries in the WHOOP app between January 2nd - January 31st.

What is the reward for participation?

Stay tuned - we’ll share details with eligible participants!

Will I be eligible for the reward?

To be eligible for the reward at the end of January Jumpstart, you must log 21 recoveries in the WHOOP app between January 2nd - January 31st AND meet one of the following requirements:

  • Received original survey email or pop & fully opted in
  • Missed original survey email or pop but joined one of the resolution teams in the WHOOP app between Jan 2-31
  • Opted into the campaign via the original survey email or pop but did not provide permission to be added to a team

I didn't log at least 21 recoveries by the end of January. Can I still get a reward?

In order to be eligible for this promo, participating members must have logged at least 21 recoveries during the month of January. 

If you didn't meet this requirement, you won't receive a reward this time around. We’re so excited to see what 2023 brings for WHOOP and all of our members - stay tuned for future promotions and updates!

I’m new to WHOOP. What is this?

First of all, welcome to WHOOP! 

January Jumpstart is an initiative we’re putting on to show how the WHOOP Journal can be leveraged to help you reach and analyze the impact of your behaviors. Using the concept of New Year’s Resolutions as a starting place, members are encouraged to track a particular goal over the course of a month, engage with others with similar goals, and get rewarded at the end for participation.

Active members on WHOOP at the end of December were invited to the campaign. If you joined since then, we’re so glad to have you aboard! You’re welcome to join one of the resolution teams and track your progress. Stay tuned for more exciting WHOOP initiatives in store for 2023!

Where can I learn more about the WHOOP Journal?

Read our support article covering the feature & how it works here, and learn more about how behaviors and decisions impact your physiological data here.

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