Follow these steps to make sure your WHOOP Strap is on correctly, charged, and collecting data.
DOWNLOAD THE APP
Download the WHOOP app to upload and analyze your performance data.
SET UP THE STRAP
OPEN THE CLASP
Open the clasp by lifting the metal bar at the end of the band with the word ‘WHOOP’ written across it. Once the clasp is open, slide the Strap onto your wrist and close the clasp to gauge fit.
ADJUST STRAP UNTIL SNUG
The Strap should sit snug and tight on the wrist when the clasp is closed. To adjust the size, pull on the end of the band that is looped through the sensor. It’s easiest to adjust when the clasp is open and the Strap is off the wrist. Continue to adjust the band until the Strap sits comfortably tight on the wrist when the Strap is closed.
CLOSE CLASP ON TOP OF WRIST
The WHOOP Strap should be placed on the wrist, about 1 centimeter up your arm (toward your elbow) and the bone of your wrist.
To ensure optimal signal quality, follow these steps.
CHARGE THE STRAP
The Battery Pack and charging cable can be found in your WHOOP packaging. To charge the Battery Pack, connect it to the charging cable and plug the cable into a USB outlet. A red light on the Battery Pack indicates that it’s charging. The light will change from red to green when the Battery Pack is fully charged.
Please note that while the WHOOP Strap is waterproof, the battery pack is not and should not be exposed to water.
SLIDE BATTERY PACK ON TOP OF STRAP
The WHOOP Strap charges without ever having to be removed from your wrist.
Remove the Battery Pack from the charging cable and slide it on top of the closed WHOOP Strap. The ‘WHOOP’ on the Battery Pack slides into place to cover the ‘WHOOP’ on the Strap. The set of three lights on the Battery Pack will light up when it’s properly secured to the Strap. Your WHOOP Strap is now charging.
CHECK THE STRAP’S BATTERY LEVEL
You can check the battery level of the Strap at any time by double-tapping the top of the Strap. This can be done whether the Battery Pack is on or off the Strap. The three lights on the Strap and the three lights on the Battery Pack both represent the Strap’s battery level. The Strap is fully charged and the Battery Pack can be removed when a double-tap displays 3 solid white lights.
As long as your Strap is charged and on your wrist, it is collecting data. In order to ensure that your data is syncing from the WHOOP Strap to your mobile device, check the status box at the bottom of the Overview pillar in the mobile app.