Canceling Your Membership Within 30 Days of Receipt
If you want to cancel your membership for a refund, you can do so for any reason within 30 days of receipt by visiting app.WHOOP.com/membership/returns to initiate the process.
Canceling Your Membership Outside the 30-Day Window
You can cancel your WHOOP membership by going to app.whoop.com and clicking Membership in the menu (see below).
NOTE: Don't see the Membership tab? Reach out to Membership Services directly for assistance.
Scroll to the bottom of the page - where you'll find a Cancel your Membership link.
Upon cancellation, you will have the following options:
- Pay in full for the remaining months of your commitment.
- Continue payments on your current schedule until your commitment period ends.
Once you click Cancel your Membership, you'll receive a Cancellation Confirmation.
Once confirmed, your membership will auto-cancel at the end of the commitment you signed up for, and you will no longer be billed.
NOTE: You can continue to use WHOOP until you reach your subscription end date. Once your Membership is officially canceled, you will not be able to collect, upload, or analyze any of your biometric data.
Resuming your membership
You can resume your Membership at any time by reactivating your subscription, and your previously collected data will be available for review.