WHOOP Strap 3.0 - Android Connectivity and Pairing

First, please ensure power-saving mode and airplane mode are both off during this pairing process. Additionally, check to make sure location permissions have been granted and the Strap is charged.
 
*Note: The Android operating system requires location permission to be granted in order to scan for Bluetooth Low Energy devices.

Android - Re-pairing a WHOOP Strap 3.0

Android OS 8 (Oreo), 9 or 9.1 (Pie):
First, check if your device has any system updates available. If so, please update to the latest stable version of Android OS 10. Once you update to Android OS 10 you should be able to pair your WHOOP Strap within the app.
 
If you do not have any OS updates (and you are OS 9 or below), try following these steps below to successfully pair your strap:
  1. "Force Stop" the WHOOP app by opening your device's "Settings" app navigating to "Apps & Notifications > WHOOP > Force Stop."
  2. Remove the Strap from your wrist and place it in pairing mode. To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off and then tap the top of the sensor firmly and repeatedly in a series of double-taps until one white LED strobes back and forth across the side of the Strap. 
  3. In your phone's "Settings" app, open Bluetooth settings menu, scan for a device, and select the WHOOP Strap once it's discovered.
  4. Once the Strap is successfully paired in your phone's Bluetooth settings, relaunch the WHOOP app.
  5. Open the menu in the WHOOP app and navigate to "Strap Settings > Pair with a WHOOP Strap."
  6. Select "Connect." Your device should now be paired.

 

Android OS 10 or above:

In most cases, you should be able to re-pair your WHOOP Strap with the following steps:

  1. "Force Stop" the WHOOP app by opening your device's "Settings" app navigating to "Apps & Notifications > WHOOP > Force Stop."
  2. Still within your device's "Settings" menu, navigate to Bluetooth settings
  3. Select "Forget/Unpair" on any existing WHOOP Straps within the list of currently or previously connected devices.
  4. Remove the Strap from your wrist and place it in pairing mode. To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off and then tap the top of the sensor firmly and repeatedly in a series of double-taps until one white LED strobes back and forth across the side of the Strap. 
  5. Within the WHOOP app, open the menu and navigate to "Strap Settings > Pair with a WHOOP Strap."
  6. Select "Connect." Your device should now be paired.

If these steps still don’t work for you, please follow the extended steps below to first put your phone into the proper state to re-pair with your phone:

 

 

  1. "Force Stop" the WHOOP app by opening your device's "Settings" app navigating to "Apps & Notifications > WHOOP > Force Stop."
  2. Within your phone's "Settings" menu, navigate to "Apps > WHOOP > Storage > select 'Clear Storage.'"
  3. Still within your phone's "Settings" menu, open your Bluetooth settings and select "Forget/Unpair" for any currently or previously connected WHOOP Strap 3.0's (if a WHOOP Strap 2.0 is present, leave it paired)
  4. Manually turn the phone off, then back on. Do not use the "reset" option. Instead, select "Power off" and then use the power button on the device to turn it back on. This will fully reset the Bluetooth system in the phone.
  5. Remove the Strap from your wrist and place it in pairing mode. To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off and then tap the top of the sensor firmly and repeatedly in a series of double-taps until one white LED strobes back and forth across the side of the Strap. 
  6. Within the WHOOP app, open the menu and navigate to "Strap Settings > Pair with a WHOOP Strap."
  7. Select "Connect." Your device should now be paired.    
  8.  

 

 

Was this article helpful?
3 out of 35 found this helpful
Have more questions? Submit a request

Comments

0 comments

Article is closed for comments.