WHOOP Strap 3.0 - Android Connectivity and Pairing

 
 

3.0 - Android Connectivity and Pairing 

To activate connectivity and pairing on your Android device, make sure power-saving and airplane modes are both off during this process. Additionally, confirm that location permissions have been granted and your Strap is charged. 

Note: The Android operating system requires location permission to be granted in order to scan for Bluetooth Low Energy devices.

 

Android - Re-pairing a WHOOP Strap 3.0

Android OS 8 (Oreo), 9 or 9.1 (Pie):

Check to see if your device has any system updates available. If so, update to the latest version of Android OS 10 (or above). Post update, you should be able to pair your WHOOP Strap within the app.
 
If your device doesn't contain any available OS updates (and you are using OS 9 or below), try the following steps to successfully pair your strap:
  1. Force Stop the WHOOP app by opening your device's Settings app and navigating to: Apps & Notifications > WHOOP > Force Stop. 
  2.  Remove the Strap from your wrist and place it in pairing mode.
  3. To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off - switching the Strap into off-wrist mode. This green sensor must remain off while activating pairing mode.
  4. Hold the sensor by the sides (where there are gold contacts) with your thumb and index finger. NOTE: Do not a) touch the sensor area on the underside of the Strap, or b) place the sensor down on a flat surface during this process. Doing so will reactivate your Strap to on-wrist mode, which deactivates pairing mode. 

  5. Tap the top of the sensor firmly and repeatedly until one white LED strobes back and forth on the side of the Strap. (refer to image below)
                                                                                Whoop_Strap-Gen3-paring.gif  

         Strap Pairing Process 

While you’re tapping the Strap, the battery level indicator lights will activate. You may also see a combination of red/white flashing lights on the side of the Strap.

  • Continue to tap until your Strap enters pairing mode. 
  • This process may take up to 15-20 seconds.
  • The Strap will remain in pairing mode until it finishes successfully pairing. (3 minutes)
  • After the Strap finishes pairing, the light sequence will stop.
  • If you're still unable to connect, you will need to re-initiate pairing mode.

5. In your phone's Settings app, open the Bluetooth settings menu, scan for a device, and select the WHOOP Strap once it's discovered.

6. Once the Strap is successfully paired in your phone's Bluetooth settings, reopen the WHOOP App on your phone.

7. Open WHOOP App menu and navigate to: Strap Status > Pair with a WHOOP Strap. NOTE: Allow permission for WHOOP to use your current location.

8. Select Connect. Your device should now be paired. 

 

Android OS 10 or above:

In most cases, you should be able to re-pair your WHOOP Strap through the following steps:

  1. Force Stop the WHOOP app by opening your device's Settings app and navigating to: Apps & Notifications > WHOOP > Force Stop.
  2. Within your device's Settings menu, navigate to Bluetooth Settings
  3. Select Forget/Unpair on any existing WHOOP Straps (within the list of currently or previously connected devices). 
  4. Remove the Strap from your wrist and place it in pairing mode.
  5. To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off. This green sensor must remain off while activating pairing mode.
  6. Tap the top of the sensor firmly and repeatedly until one white LED strobes back and forth on the side of the Strap.  See: Strap Pairing Process
  7. Open WHOOP App menu and navigate to: Strap Status > Pair with a WHOOP Strap. NOTE: Allow permission for WHOOP to use your current location.
  8. Select Connect. Your device should now be paired. 

 

If you're still having trouble with connectivity/pairing, please follow the extended Troubleshooting steps below (paired with video):

  1. Force Stop the WHOOP app by opening your device's Settings app and navigating to: Apps & Notifications > WHOOP > Force Stop.
  2. Within your phone's Settings menu, navigate to: Apps > WHOOP > Storage > select 'Clear Storage.'
  3. Within your phone's Settings menu, open your Bluetooth Settings and select Forget/Unpair for any currently or previously connected WHOOP Strap 3.0s. NOTE: If a WHOOP Strap 2.0 is present, leave it paired. 
  4. Manually turn your phone off and on again, by selecting the Power Off option, and using the Power Button on your device to turn it back on. This will fully reset the Bluetooth system in your phone. NOTE: Do not use the Restart option. 
  5. Remove the Strap from your wrist and place it in pairing mode.
    To activate pairing mode, wait until the green sensor LEDs on the underside of the Strap turn off. This green sensor must remain off while activating pairing mode. Then tap the top of the sensor firmly and repeatedly until one white LED strobes back and forth on the side of the Strap. See: Strap Pairing Process
  6. Within the WHOOP app, open the menu and navigate to: Strap Status > Pair with a WHOOP Strap. NOTE: Allow permission for WHOOP to use your current location.
  7. Select Connect. Your device should now be paired.

 

For visual learners: check out the video below. 

 

 

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