Updated: 09/13/2021

  • *existing monthly members: now have the option to upgrade to 4.0 while continuing to pay month-to-month (totaling a 6 month commitment). Additionally, members who already purchased a 6 month extension will have the option to convert their extension back to a monthly commitment plan, and refund their extension cost.
  • *In commitment vs. not in commitment 

 

Ready to unlock the next level of WHOOP? 

Upgrade to 4.0 - the newest generation of WHOOP, and our most advanced yet. Smaller, smarter, and with more sophisticated algorithms and analytics, 4.0 is available now for members only - and free when you sign up for a 4.0 membership! 

...So how do you know if you’re eligible for an upgrade? No sweat. We’ll take you through your options, one step at a time. 

 

Let's start with the basics. 

Are you…


New Members - Automatic Upgrade 

Congratulations! As a brand new member, a free WHOOP 4.0 is included when you sign up for a membership. Get ready to #knowyourself, on a whole new level.

Ways to upgrade: 

1. App.whoop.com

  • Log into app.whoop.com
  • Select Membership
  • Locate the Status field
  • Click on "Reserve your free WHOOP 4.0"

Image view: 

Screen_Shot_2021-09-08_at_3.55.53_PM.png

2. Join.whoop.com: join.whoop.com/upgrade.

3. In-app: go to Menu (3 lines icon) > WHOOP Accessories > Reserve Your WHOOP 4.0 today.

 


Existing Members - Upgrade Flow 

If you're on a monthly subscription (you pay month to month): 

  • You'll have the option to upgrade to a WHOOP 4.0 while continuing to pay month-to-month (totaling a 6 month commitment). 
  • This monthly payment option is accessible in-app as you're going through the upgrade flow.
  • If you've already purchased an extension (per our previous upgrade requirement), you now have the option to convert your extension back to a monthly commitment plan, and receive a refund on your extension cost.

If you're on an annual subscription (12, 18 months plan), how long have you been a WHOOP member? 

 


Unsure of your Membership Status and what your upgrade options are?

No worries! Contact Membership Services, and we'll get you squared away. 

 


If you’ve been a WHOOP member for six months (or less), when is your next billing date? 

Or: 

How to check your next billing date:

  • Log into app.whoop.com.
  • Select Membership
  • Locate the Billing field to see when your next bill is due.

My Next Billing Date Is In 12 Months (or More) 

Congratulations! You qualify for a free 4.0 upgrade. One step closer to achieving your best performance yet.

Ways to upgrade: 

1. App.whoop.com 

  • Log into app.whoop.com
  • Select Membership
  • Locate the Status field
  • Click on "Reserve your free WHOOP 4.0"

Image view: 

Screen_Shot_2021-09-08_at_3.55.53_PM.png

2. Join.whoop.com: join.whoop.com/upgrade.

3. In-app: go to Menu (3 lines icon) > WHOOP Accessories > Reserve Your WHOOP 4.0 today.

 

What to do with your 3.0: 

  • Try out our UPCYCLE IT! Program, where gifting your old 3.0 to a friend gets you a free month of WHOOP! 

6 Month Commitment (3.0) - Fulfilled (Not In Commitment

To receive a 4.0 upgrade, you can purchase a 6, 12, or 18 month extension.-> Why?

 


6 Month Gift Membership (Not In Commitment) 

To receive a 4.0 upgrade, you can purchase a 6, 12, or 18 month extension.-> Why? 

 


Still in 6 Month Commitment (3.0)

You have the option to upgrade to 4.0 with a monthly payment option, now available in-app. 

Upgrade in-app: visit Menu (3 lines icon) > WHOOP Accessories > Reserve Your WHOOP 4.0 today.

 

 


If you’ve been activated for more than 6 months, when is your next billing date? 

How to check your next billing date:

    • Log into app.whoop.com.
    • Select Membership
    • Locate the Billing field to see when your next bill is due.

 


My Next Billing Date is in Six Months (or More) 

Congratulations! You qualify for a free upgrade. One step closer to achieving your best performance yet.

Ways to upgrade: 

1. App.whoop.com

  • Log into app.whoop.com
  • Select Membership
  • Locate the Status field
  • Click on "Reserve your free WHOOP 4.0"

Image view: 

Screen_Shot_2021-09-08_at_3.55.53_PM.png

2. Join.whoop.com: join.whoop.com/upgrade.

3. In-app: go to Menu (3 lines icon) > WHOOP Accessories > Reserve Your WHOOP 4.0 today.

 

What to do with your 3.0: 

  • Join our Upcycle Program, where you can gift your old 3.0 to a friend and get a free month of WHOOP!

My Next Billing Date is in Less Than Six Months 

In order to receive a 4.0 upgrade, you can purchase a 6, 12, or 18 month extension. -> Why? 

 


Why Do I Need to Purchase An Extension Before I Can Upgrade?

Not sure what your membership status entails or why you're being asked to buy an extension before you can get the 4.0? We'll break it down for you. 

 

In Commitment vs. Not in Commitment:

  • If you are in a commitment (and still paying it off), you can upgrade to 4.0 while continuing to pay on a month-to-month basis with a new monthly payment option, accessible in-app as you're going through the upgrade flow -> Menu (3 lines icon) > WHOOP Accessories > Reserve Your WHOOP 4.0 today. 
  • Members who previously already purchased an extension but want to revert back to a monthly commitment will be able to do so, and we will refund them their extension cost. 
  • If you are not in a commitment, you can purchase a 6, 12, or 18 month extension in order to upgrade. (Applies to 6 months commitment - fulfilled, 6 month gift memberships) 

 

  • Not In Commitment: 6 Months in Commitment - Fulfilled / 6 Month Gift Memberships: 

    You're required to commit to at least 6 future months of WHOOP to be eligible for new hardware (including 4.0). This applies to both self-applied and gifted memberships. 

 

  • Still in 6 Month Commitment:

    • You can upgrade to 4.0 while continuing to pay on a month-to-month basis, using a new monthly payment option.
    • The monthly payment option is now available in-app as you go through the upgrade flow. 

4.0 Exclusive - Go Pro with WHOOP Pro 

Upgrade to 4.0 and unlock WHOOP Pro, a new membership extension option with specialized membership perks on the accessories front. Now available exclusively with 4.0 + 12/18 month memberships

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