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We are investigating a delay in strain and sleep processing. Our engineering team is actively working on a fix. No data has been lost. Check status.whoop.com for updates.

  1. WHOOP
  2. ACCOUNT & ORDERS

ACCOUNT & ORDERS

Managing Your Membership

  • Accessing Membership Information
  • Changing Your Password
  • Updating Your Profile Information
  • Extending your Membership
  • Viewing Account Credit
  • Canceling Your Membership

Order Status

  • Check Order Status

Referrals & Promotions

  • Refer A Friend

Billing

  • Updating Payment Information
  • Billing Cycle & Timeline
  • How do I fix a failed membership charge?

Refund, Return, Exchange

  • Return Policy
  • WHOOP Warranty Policy
  • Replacement WHOOP Bands & Battery Packs

Membership Pricing

  • Membership Pricing - USA + Canada
  • Membership Pricing - EU
  • Membership Pricing - AUS

Strap Upgrades

  • Upgrading from WHOOP Strap 2.0 to 3.0
  • WHOOP Strap 3.0 vs. WHOOP Strap 2.0

Gift Straps

  • Gifting a WHOOP Strap & Membership

Commonly Asked Questions

  • Which countries does WHOOP ship to?

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