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Digital Gift Card FAQs

In this article, we'll answer some of the common questions we get about our digital gift cards, which you can purchase in our online shop at shop.whoop.com*. 

*Note: At this time, digital gift cards are only available in the US. We're currently working on making them available internationally for all of our members - stay tuned! 

How do I send a digital gift card to my friend?

After your purchase a digital gift card, an email with a link to the digital gift card code will be sent to you. You can send the digital gift card to your friend by forwarding the digital gift card email or link or sending your friend the digital gift card code.

Can other people use my digital gift card?

Anyone who has the digital gift card code can use the digital gift card.

Will I receive a physical gift card in the mail?

No, you will only receive a digital gift card by email.

How do I redeem my digital gift card?

Your digital gift card will be sent to you via email. In the email, there will be a link to the digital gift card code. To redeem your digital gift card, enter this code in the discount code section of checkout.

How do I check my balance?

You can see your balance from the link in the digital gift card email.

Are digital gift cards refundable?

Digital gift cards are non-refundable and are not redeemable for cash (except where required by state law).

What can I use digital gift cards on? Can I use it to pay for my membership?

You cannot use digital gift cards to pay for a membership. Digital gift cards will only work to buy accessories and Whoop Pro on shop.whoop.com.

Can I buy a digital gift card with a discount?

No, digital gift cards are excluded from discounts.

Can I make a purchase with a digital gift card and still use other discounts, such as a promo code?

Yes, you can stack digital gift cards and 1 promo code. For example: If you use your digital gift card and add an eligible 10% off promo code, both will be subtracted from your total.

 

Can I make a purchase with multiple digital gift cards?

Yes, you can make a purchase with as many digital gift cards as you want.

Can I use my WHOOP Pro 20% discount to buy a digital gift card?

No, you cannot buy a digital gift card at a discounted price. WHOOP Pro users will pay full price for a digital gift card.

Can I use my digital gift card and my WHOOP Pro 20% discount to make a purchase?

Yes, you can stack your WHOOP Pro 20% off discount and use a digital gift card on the same purchase.

Will digital gift cards work internationally?

Digital gift cards will only work regionally. For example, if you are in the US and send it to your friend in the UK, it will not work. If you buy a digital gift card in Germany and send it to your friend in France, it will work. See below for region mappings:

Regions:

  • United States-issued digital gift cards can only be sent to other customers in the United States
  • Canada-issued digital gift cards can only be sent to other customers in Canada
  • Australia-issued digital gift cards can only be sent to customers in Australia and New Zealand
  • United Kingdom-issued digital gift cards can only be sent to other customers in the United Kingdom
  • United Arab Emirates-issued digital gift cards can only be sent to other  customers in the United Arab Emirates
  • European Union-issued digital gift cards can only be sent to other European Union customers. We ship to the following countries in the European Union: Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Ireland, Italy, Luxembourg, Netherlands, Spain, Sweden, Poland, Portugal, Bulgaria, Estonia, Greece, Hungary, Lithuania, Latvia, Romania, Croatia, Slovenia, Slovakia, Norway, Switzerland, Monaco, Iceland.
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