Skip to main content
Whoop

4.0 Member Upgrade Flow

Ready to unlock the next level of WHOOP? 

Upgrade to 4.0 - the newest generation of WHOOP, and our most advanced yet. Smaller, smarter, and with more sophisticated algorithms and analytics, 4.0 is available now for members only - and free when you sign up for a 4.0 membership! 

NOTE: A 4.0 upgrade can only be redeemed once by the account holder, and cannot be transferred to another account.

...So how do you know what makes you eligible for an upgrade? Use the below table chart to help break things down.

Upgrade Eligibility: 

  1. Find your membership status (left column). 
  2. Follow the process outlined for you under "Upgrade Flow" (right column). 

NOTE: 

Unsure of your Membership Status? No worries! Contact Membership Services directly, and we'll get you squared away. 

Membership Status Upgrade Flow

 

 

 

 

 

 

 

 

NEW MEMBERS (First Time WHOOP User) 

As a brand new member, a free WHOOP 4.0 is included when you sign up for a membership! Get ready to #knowyourself, on a whole new level.

How to join at: Join.whoop.com 

  1. Customize your WHOOP 4.0
    Screen Shot 2021-12-15 at 5.04.21 PM.png
  2. Choose a Membership 
    Screen Shot 2021-12-15 at 5.05.55 PM.png
  3. Add accessories or WHOOP Pro
  4. Checkout! 

Already a member? Visit join.whoop.com/upgrade to sign in and start your 4.0 upgrade today. 

 

 

 

 

EXISTING MONTHLY MEMBERS: (*paying month to month) / Members in Their Initial 6 Month Commitment Period 

Two ways to upgrade: 

  1. You can upgrade to 4.0 and continue paying month-to-month by adding a 6 month commitment.
  2.  You can upgrade to 4.0 by purchasing a 12 or 24 month membership at the respective discounted rates.

NOTE: You are required to commit at least 6 future months of WHOOP past your commitment to be eligible for new hardware (this includes 4.0). 

*If you are paying month to month and recently purchased a membership extension in order to upgrade but would like to switch to the 6 month commitment option, you are eligible to do so.

  1. Please contact Membership Services to initiate this change.
  2. Expect 1-2 weeks to convert your extension to a commitment, and receive a refund on your extension cost. 

 

 

 

 

 

 

ANNUAL MEMBERS:

Members with a 12 or 24 month prepaid membership with more than 6 months left before their next *billing date

Congratulations! you qualify for a free 4.0 upgrade. 

Three ways to upgrade:

  1. app.whoop.com
    • Log into app.whoop.com.
    • Select Membership.
    • Locate the Status field.
    • Select "Order your free WHOOP 4.0."
      Screen Shot 2021-12-15 at 5.15.18 PM.png
  2. join.whoop.com
    Sign in:
    Screen Shot 2021-12-15 at 5.15.45 PM.png
  3. In-app: go to Menu (3 lines icon) > WHOOP > Order Your WHOOP 4.0 today.  

 

Members with a monthly (6 month commitment), 12 or 24 month prepaid membership who have less than 6 months left before their next Billing Date 

To receive a 4.0 upgrade, you can purchase a monthly (6 month commitment) 12 or 24 month membership extension.
Reason: You are required to commit at least 6 future months of WHOOP to be eligible for new hardware (including 4.0). This applies to both self-applied and gift memberships. 

How to check your next Billing Date:

  • Log into app.whoop.com.
  • Select Membership
  • Locate the Billing field to see when your next bill is due.

What to do with your 3.0 after you upgrade: 

  • Try out our UPCYCLE IT! where gifting your old 3.0 to a friend gets you a free month of WHOOP! 
  • Not interested? No sweat. We encourage responsible recycling of your 3.0 (device and battery pack) by checking with local guidance on the proper electronics disposal process.

4.0 Exclusive - Go Pro with WHOOP Pro 

Upgrade to 4.0 and unlock WHOOP Pro, a new membership extension option with specialized membership perks on the accessories front. Now available exclusively with 4.0 + 12 and 24 month memberships

Members can join WHOOP Pro from the following locations:

  • The web app
  • the billing screen in-app (mobile)
  • the WHOOP Pro section in-app
  • from a Shopify flow

New Members can add WHOOP Pro on the ‘Accessories’ page of the Join Flow:
Screen Shot 2021-12-15 at 5.02.11 PM.png

  • Was this article helpful?